Maintaining a compliant workplace has been a priority for businesses for decades but the way we achieve compliance needs to evolve with the times. Today, employees do the majority of their communication digitally and remote ways of working have become the norm. Plus, it’s no longer acceptable to feed a toxic culture. 

While business leaders need to establish and promote compliance, employees need to feel trusted, respected, and supported. If not, organizations can expect a drop in performance and high turnover rates. Communication monitoring technology is one way that businesses have traditionally kept their compliance on track but these systems typically lack the constructive nature that would help build a positive company culture of compliance.

All of this means that businesses need new, intelligent systems to keep compliance in check and ensure workplace communications remain inclusive and free of damaging language—no matter which digital channel is used. Sustaining a positive and supportive workplace culture is a must if organizations want to succeed in the long run.

Want to learn more about how culture affects the overall business? Read Risks and Remedies for Toxicity in the Digital Workplace.

Replace “Big Brother” with a Supportive Coach

If your search for a proactive solution to your company’s compliance has led you to Fairwords, there are a few things you should know. Instead of taking a “big brother” approach and using surveillance and monitoring to relentlessly force employee compliance, we’ve chosen a different path. 

Fairwords’ focus is on training employees, not spying on them. It’s an intelligent software that coaches employees as they type, similar to spellcheck. It’s easy to use, always learning, and encourages employee growth. Fairwords wants to help organizations shift from reactive cultural clean-up to proactive cultural vigilance.

How does it work?

While communicating through a digital application, Fairwords patented technology identifies potentially harmful language and notifies the user with in-the-moment feedback on why the language is harmful. Frequent training in small bursts like this is proven to be a more effective way to change behaviors. Plus, real-time training enables users to readily connect concepts with their actual words. The user can then decide to alter their language or not. Nothing is forced. We believe that with better information, people make the right decisions. 

Compliance/HR get insight into trends and changes in behavior statistically from Fairwords, but the user’s individual actions are anonymous. The goal is to understand the benefits of communication policies and training. Instead of feeling like “big brother” is watching their every move, the user now has a supportive coach that helps them be their best self at work.

We built Fairwords this way because we believe that a proactive approach that eliminates toxic communication before it starts is the best way to ensure compliance and a healthy culture that yields happy employees and better business outcomes.

Everyone is a Winner When Harmful Communication Halts

Many tools designed to maintain compliance benefit the organization and the organization only. While it is essential to keep the organization safe, it doesn’t need to stop there. Fairwords was designed to protect and benefit potential victims of harmful communication, all employees, and the organization itself.

Potential Victims

No one wants to be on the receiving end of toxic communication. First and foremost, Fairwords strives to stop harmful communication from happening in the first place. This reduces (or eliminates) those who would be damaged by the breach in policy. 

Employees

The person who is composing potentially non-compliant communication also benefits since Fairwords is helping them learn what is harmful and why. Instead of being “spied” on, they feel supported. Armed with new knowledge learned from Fairwords, they can now avoid making the same mistake in the future. Not only are they less risk to others, but they are also at less risk to themselves as they avoid the consequences that come with spreading harmful communication.

Organizations

If the communications are never written or received, the company is on a better track to having a good culture, creating a safe reputation, and eliminating financially damaging outcomes like lawsuits. 

Protect Your Business Ecosystem

Everyone in the business ecosystem will reap the benefits when there is less exposure to risk and more transparency. Victims are spared, employees feel valued, and business leaders can rest assured that their organization’s risks are diminished. 

If you’re interested in seeing Fairwords in action, contact our team. We can show you how Fairwords would work for your unique business.