Fairwords Weekly: Navigating Communication Compliance in Today’s Digital World
October 6, 2022
“It has become clear that simply telling staff not to use non-approved systems doesn’t work. There are some ways to bring the communications into firms’ records. . ., but such solutions are clunky and easy to get wrong..”
— Matthew Nunan, Former Head of Wholesale Enforcement at the FCA and Partner at Gibson Dunn
We’ve seen in recent headlines that major banking institutions broke regulatory rules and received heavy fines for conducting business on unauthorized communications channels. So what is the right way to navigate communication channels in today’s increasingly digital world, and how can organizations avoid a similar fate? This week, we explore how to remain compliant in business communications.