“We’re living in a time when empathy, inclusivity and authenticity are important for all leaders. Humor is actually a secret weapon that can serve them well.”
— Jennifer Aaker, Behavioral Scientist, Author, Professor at Stanford Business School
Many workplaces are serious business. And that is a problem. Humor at work allows employees to feel more motivated, engaged, productive, and creative. Leaders with a sense of humor are more admired and create deeper bonds with their teams. However, there is a fine line between humor that is appropriate and helpful, and jokes that are non-inclusive and ineffective. This week, we examine the role and benefits of humor in the workplace and explore how to do it right.
Sometimes humor in the workplace is magical, while other times it is disastrous. What is the difference? An analysis in a healthcare setting using artificial intelligence and natural language processing set out to understand. It found that humor can help convey that the caregiver empathizes, is compassionate, attentive, and pleasant. But if humor is used in a flippant or sarcastic way, it can add insult to injury. Read more about this study and how the findings can be applied to your workplace interactions.
Consider New Data Sources to Measure Workplace ToxicitySarah Stadler2022-08-16T18:48:44+00:00