Fairwords Weekly: Harassment and Incivility in the Workplace
August 18, 2021
Fairwords Weekly: Harassment and Incivility in the Workplace
August 18, 2021
“People have gotten used to not having to engage in interpersonal communication as much and that can take an already distressing or tense situation and exacerbate it because people are out of practice of not having to have difficult conversations.”
— Larry Martiez, Associate Professor of Industrial-Organizational Psychology, Portland State University
Workplace harassment and hostile work environments seem to frequently pop-up in the news lately. This week, we examine how to proactively build a harassment-free, civil work environment. We also learn about a new study that indicates that workplace incivility is on the rise and how organizational factors can lead to conflict.
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How to Build a Respectful and Harassment-Free Work Environment
Harassment occurs in different forms in the workplace. Sometimes, it’s overt. Other times, the intention is not to harass someone, but it is received this way. Employers must build up the organization’s ability to manage grievances and workplace harassment. This happens in four ways: enforcing an anti-harassment policy, fostering a safe and conducive culture, exercising sensitivity from the top, and improving employees’ understanding. Dive into the four ways to build a respectful and harassment-free workplace.
‘Why You Gotta Be So Rude?’ Study Highlights ‘Vicious Cycle’ of Workplace Incivility
According to a new study conducted by Portland State University, workplace incivility is on the rise. This study found that employees who experience or witness incivilities are more likely to be uncivil to others. This is a worrying trend that may intensify as people return to in-person work. Incivility is ambiguous, often not intense, and frequently overlooked, but there are harmful effects regardless. Learn more about the study findings, who is most likely to reciprocate uncivil behavior, and how to avoid it.
Understanding How Organizational Factors Can Lead to Conflict
Conflict in the workplace is inevitable, and not all conflict is bad. Healthy disagreement about how to accomplish goals helps drive innovation and performance. However, negative conflict can greatly harm a business. Organizations can help train leaders to recognize when negative organizational factors have developed in the workplace so that they can take steps to proactively reduce negative conflict in the workplace. Learn what these factors are and how to address harassment and incivility within your organization.