This week, we explore Twitter’s new feature designed to make users think twice before Tweeting. We discuss the challenge of conveying the correct tone in written communication and how to get better at it. We write about Diversity and Inclusion (DEI) in the workplace and share a helpful resource. And, we look at some ways human resource managers can prevent and identify sexual harassment in digital communications.

Want To Send A Mean Tweet? Twitter’s New Feature Wants You To Think Again

Fairwords’ core purpose is to prevent damaging communications from ever being sent. Now, Twitter has joined the party. Today, the social media giant implemented a feature that detects offensive tweets and asks users if they are sure they want to hit send. Fairwords’ end-point monitor (EPM) functions very similarly, except it works across all open apps. Fairwords will flag offensive, illegal, or otherwise problematic messages in email, IM, Slack, and more. Read more about Twitter’s new feature.

Avoid These 5 Phrases that Make You Sound Passive Aggressive—Here’s How Successful People Communicate

The content of your messages is not the only thing that matters. The tone—or inferred tone—can completely change the meaning for the recipient. Tone is difficult to convey in digital communications, and misinterpretation is common. Therefore, everyone should be cognizant of how their emails, Slack messages, and instant messages could land with the recipients. One way to do this is to know common phrases that convey negative tones, such as passive-aggressiveness. Read more about five phrases to avoid.

Diversity and Inclusion in the Workplace

Diversity and Inclusion is a hot topic in modern workplaces. Language is a key component of DEI, and companies are investing in training for employees to learn how to communicate with inclusivity. This Writer.com guide is an excellent resource and covers dos and don’ts for language around disabilities, gender, race, and sexual orientation. Consider it your go-to glossary for DEI language. Check out the DEI glossary.

Take Precautions Against Online Harassment in Virtual Workplaces

For many workers, going to the office is a thing of the past. Unfortunately, harassment at work is not. Harassment has simply shifted from happening in-person to happening in digital communications. SHRM offers some advice for HR professionals on how to address online harassment at work. For example, update sexual harassment training to include standards for digital communication. And, “closely monitor employees’ electronic communications.”  Get more tips on handling digital harassment.